The 2010 holiday shopping season went down as the most robust ever, with sales and web traffic for online retailers posting all-time highs. Of course, as these things tend to go, it was a better season for some than others and customer service once again played a big role in determining holiday success according to [...]
Posts Tagged ‘eBay’
eBay Survey Delves into the Psychology of Gifting
Posted in Ecommerce, Online Shopping, Retail, tagged eBay, holiday shopping trends, Kelton Research, The Psychology of Gifting, women's shopping trends on December 7, 2010 | 1 Comment »
Ladies, what kind of gifter are you? Well according to a new survey commissioned by eBay, you’re likely to fall into one of four particular gifting categories: Emotional, Practical, Convenience or Last Minute. All of the designations are based on a number of psychological factors and also when, where and most importantly, how, you shop. [...]
September Junkie Winner: eBay
Posted in Junkie Award Winner, tagged eBay, National Federation of the Blind, September 2010 Junkies award, The Junkies on October 11, 2010 | 1 Comment »
We started the Junkie Awards with one very clear mission in mind: to shine a spotlight on individuals and companies within the e-commerce industry who go above and beyond the call to make positive contributions to the world of online shopping. While cool promotions and new resources are important and deserve coverage here on Ecommerce [...]
eBay Opens Opportunities for the Blind with New Agreement
Posted in Facebook Commerce, General News / Technology, tagged advocacy and e-commerce, eBay, eBay and The National Federation of the Blind, National Federation of the Blind on September 16, 2010 | 1 Comment »
Cementing its status as an innovative industry leader, eBay has announced a new partnership with the National Federation for the Blind (NFB) to give blind Americans opportunities for greater access to the auction site’s buyers and sellers. eBay has added a number of enhanced features that allow users to bid for, sell and buy items [...]
eBay Rewards Program Goes Live
Posted in Ecommerce, Online Shopping, tagged customer loyalty programs, customer rewards programs, eBay, eBay Bucks, online auctions on August 13, 2010 | 1 Comment »
Rewards and/or loyalty programs aren’t just for airlines and hotel chains. In fact, they’re becoming a critical component of e-commerce and retail operations these days as more and more consumers are reigning in spending as a result of the economy. Recognizing your most supportive customers is just good business sense and eBay (EBAY) certainly recognizes [...]
Japanese E-commerce Outfit Expands with the Purchase of Buy.com
Posted in Ecommerce, General News / Technology, tagged Amazon, Baidu, Buy.com, eBay, Hiroshi Mikitani, Rakuten on May 24, 2010 | Leave a Comment »
The U.S. online shopping industry is about to get a bit more crowded. Rakuten Inc., Japan’s largest and most successful e-commerce company, announced late last week that it has reached an agreement to purchase California-based Buy.com for $250 million. The acquisition gives Rakuten its first major access into the U.S. e-commerce market, the world’s largest, [...]
Google Launches E-commerce Channel on YouTube
Posted in Ecommerce, Online Shopping, Retail, tagged Amazon, eBay, ecommerce videos, Google, Google Checkout, Google Product Search, YouTube on May 12, 2010 | 2 Comments »
Last Friday we did a posting on Stephanie Tilenius, the new head of e-commerce over at Google (GOOG), and her ambitious plans to improve Google’s e-commerce offerings to compete with the likes of eBay (EBAY) and Amazon (AMZN). Well suffice to say, it didn’t take long to see that both Tilenius and Google mean business [...]
Google’s E-commerce Ambitions Coming into Focus
Posted in Ecommerce, Online Shopping, tagged Amazon, eBay, Google, Google and e-commerce, Google and online shopping, Google Shopping, Stephanie Tilenius on May 7, 2010 | 1 Comment »
Confirming what many experts and industry analysts have been predicting for months now, the new head of e-commerce at Google (GOOG) went on record this week detailing the web giant’s plans for improving their own e-commerce initiatives and grabbing a bigger slice of the online shopping pie in the near future. Stephanie Tilenius, who arrived [...]
eBay Makes Some Changes, Enhances User Experience
Posted in Ecommerce, General News / Technology, tagged eBay, eBay Featured First listings, eBay features, eBay upgrades on May 3, 2010 | 2 Comments »
Apparently intent on keeping up with the continued growth of socialization in online shopping on competing sites, eBay (EBAY) has announced some upgrades to the world’s largest online marketplace that it hopes will improve the overall shopping experience for both buyers and sellers. Foremost among the changes, which eBay concedes are relatively minor compared to [...]



