Comments on: Report Shows Online Retailers Lagging in Customer Service http://ecommercejunkie.com/2010/01/20/report-shows-online-retailers-lagging-in-customer-service/ Ecommerce news from around the web. Mon, 16 Jan 2012 19:29:47 +0000 hourly 1 http://wordpress.com/ By: Merchant Certifications: How they can help your eCommerce operation « Ecommerce News http://ecommercejunkie.com/2010/01/20/report-shows-online-retailers-lagging-in-customer-service/#comment-186 Thu, 04 Feb 2010 20:36:48 +0000 http://ecommercejunkie.com/?p=684#comment-186 [...] Customer service is obviously paramount to this question. We covered the holes many online retailers have in their customer service offerings a few weeks ago when we reported on the E-tailing Group’s study of online customer service. [...]

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