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Archive for January, 2010

The New York state government, which we put under the microscope last year regarding their proposed internet tax policies, is now back in the e-commerce news.  This time, however, they’re in the news for something positive—putting an end to fraudulent practices involving loyalty discount shopping programs on the web. At issue is how certain retailers [...]

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With much hype and fanfare, Steve Jobs unveiled the newest addition the Apple line yesterday – the highly anticipated iPad tablet.  Though the iPad won’t be widely available until March, many in the media and blogosphere are buzzing about it already, but not all the early returns are positive. Many are questioning where it fits [...]

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As we’ve covered more than a few times here at Junkie recently, there is an emerging trend combining e-commerce with the world of social networking.  Retailers are recognizing the potential that the enormous audiences of Facebook, Twitter, etc. hold and they’re looking for ways to incorporate them into their business models. One of the first [...]

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Remember when your cell phone was literally just a phone?  Those days are long gone! Manufacturers have stretched their technological innovation to the point where cell phones have become a hub for many daily activities, including shopping. In that vein, mobile commerce, or m-commerce, is starting to become a very relevant and important component of [...]

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Two weeks ago we ran a blog covering the Commerce Department’s report of retail sales for December 2009,  which painted a dismal picture of how retailers did during the busiest time of year.  Thankfully online retailers fared much better than their brick and mortar counterparts in December. comScore Inc., which regularly researches and reports on [...]

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Ask anyone who’s wary of shopping online what their main hang-up is about it and odds are they’ll tell you it is security.   Many people just don’t feel safe putting their financial and private information out onto the web when making purchases, and it’s a credible concern.   Paramount to the issue of web [...]

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Data feeds are an indispensible component of any e-commerce operation.  They’re also one of the trickiest areas to understand and navigate if you’re not well educated on how they operate.  We’ve addressed this issue briefly in the past but it’s definitely time for a refresher course on the subject, particularly for those readers of ours [...]

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We always preach the value of superior customer service when giving merchants tips and hints here at Junkie.  It’s simply one of the most effective ways to ensure repeat customers and separate yourself from your competitors over time.  Unfortunately though, based on a report we stumbled across, customer service at many online retailers is lacking [...]

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Anchor Intelligence unveiled new data on click fraud rates for the fourth quarter of last year in conjunction with an overall report on click fraud throughout 2009, and the picture remains an ugly one. Anchor, the California-based traffic quality provider that Ecommerce Junkie regards as the most reliable industry source of click fraud information, states [...]

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The tech industry is buzzing over last week’s announcement from Google that the company is reviewing its business operations in China on the heels of a particularly destructive cyber attack originating in China that affected Google and at least 20 other tech companies.   A stalemate of sorts has ensued, pitting the most populous country [...]

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